Terms & Conditions
When shopping with dried flower art, please make sure you agree with the following terms and conditions.
Definitions
Customers or visitors to this website are referred to as “you.” dried flower art is referred to as “us,” “our” or “we.”
Company information
Our company details are provided below. Please get in touch with us using any of these points of contact if you have any queries or feedback regarding your purchases:
dried flower art
3 Thornhill Avenue
Doncaster
South Yorkshire
DN2 5SE
UK VAT number
N/A as not VAT registered
Contract of sale
No contract will be formed until you have received an email stating that your order status is "Posted" and the item has left our premises.
Making a purchase
When you purchase an item from us, you will receive an email confirming receipt of your order and a unique order number. When your item has been posted, you will receive an email confirming your purchase has been dispatched. You will normally receive a confirmation of postage email within one to two working days of your order being received and processed. In the unlikely event that the postage of your item is delayed, we will contact you to inform you of the date on which you can expect delivery. If you have any special requirements for postage, please contact us at the time of your order and we will be happy to try and meet these requirements.
Pricing
All prices shown on our website are exclusive of VAT as I am not a VAT registered business. All prices are in GBP.
Packaging
See our delivery policy. We make every effort to package your items attractively, safely and securely. It is important that you retain any packaging if you want to make a return.
Quality
We take great care to accurately describe and photograph each item, but the colour, finish and shape of unique handmade items made from natural materials may differ slightly.
We want you to purchase from our website with confidence and in the unlikely event that you are not satisfied with your purchase, please get in touch with us and we'll see what we can do.
Security
We understand that your want to shop securely and with confidence. It therefore uses an online secure payment service provider to process your card payment. This provider uses state-of-the-art internet solutions to ensure that the personal and sensitive data you provide when making a purchase from us is not compromised. The security services of this provider are among the most advanced in the country.
Use of our website
All use of our website must be lawful and not injurious to any third party. You must not copy the content or images contained within our web pages for commercial purposes without the written consent of dried flower art. You must also not use our website in any way that undermines the credibility of dried flower art.
Promotional codes / vouchers
On occasion, we offer promotional codes or vouchers for use on the driedflowerart.co.uk website.
Each promotional code or voucher will detail any specific terms and conditions for the offer, but all promotional codes or vouchers are subject to the below terms and conditions.
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Discount cannot be used in conjunction with any other promotions or offers.
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Unless otherwise stated in individual terms and conditions, discounts can be used more than once per customer.
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Discounts can be used in conjunction with gift vouchers.
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Discounts cannot be used to purchase gift vouchers.
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Discounts cannot be exchanged for cash and cannot be applied retrospectively.
Returns
Our returns policy is in addition to your statutory rights and nothing within these terms and conditions affects your statutory rights.
Contact & Marketing Preferences
We will use your personal information to improve your experience on our website and in-store. You can learn more about how we use your information by reading our Privacy Policy.
If you have opted-in to receive marketing from us via email we will communicate with you through these channels. If at any time you would like to change your marketing preferences you can do so by clicking the link in any email received.
General
These terms and conditions shall be governed by and construed in accordance with the laws of England, without resort to its conflict of law provisions. Any dispute or claim arising out of or in connection with these terms (including non-contractual disputes or claims) shall be subject to the non-exclusive jurisdiction of the English courts.